Privacy Policy
Our agency is committed to assuring the privacy of
individuals and/or families who have contacted us for assistance is held in
strict confidence in compliance with the Gramm-Leach-Bliley Privacy Act except
as authorized to be released by you. We assure you that all “nonpublic
personal information” shared both orally and in writing such as your
name, address, telephone number, assets, liabilities and any other personal
information concerning your finances will be managed within legal and ethical
considerations. Your nonpublic personal financial information will not be
released to any entity except under the conditions listed below.
The following PRIVACY PRACTICES detail circumstances
under which we may release your information to a third party as permitted
by law:
- When
you have provided a request to do so or when our staff has been served by a
valid subpoena.
- We
may compile data and aggregate information that you give to us, but this information
may not be disclosed in a manner that would personally identify you in any way.
- We
restrict access to nonpublic personal information about you to proper agency
staff, contractors or agencies with legitimate authority to provide services to
you, or to monitor agency practices, review your file for quality assurance or
compliance purposes. We maintain physical, electronic and procedural
safeguards that comply with federal regulations to guard your nonpublic
personal information.
- Certificates
certifying completion of counseling or education which may contain identifying
information may be given to a third party upon your written or verbal
authorization.
Springboard reserves the right to change the Privacy Policy from time to time at its sole discretion,
without notice as permitted by law.
You may
access or correct your personal information and privacy preferences by writing
or calling Springboard at:
SPRINGBOARD
Non-Profit Consumer Credit Management
P O Box 5438
Riverside, CA 92517-5438
Phone: 1.800.947.3752
Fax: 1.951.781.8027
Email: Springboard@credit.org
Please
include your name, address, and/or e-mail address when you contact us.
Privacy-related
complaints
If you believe that Springboard has not complied with this Privacy Policy with
respect to your personal information, you may write Springboard at the address
indicated above. In your letter, please describe in as much detail as possible
the ways in which you believe that Springboard has not complied with this
policy. We will investigate your concern promptly.
Site
usage
When you
submit information to Springbard on this site, you understand and agree that
this information may be transferred across national boundaries and may be sorted
and processed in any of the countries in which Springboard and its affiliates
and subsidiaries maintain offices, including without limitation the United
States.
We do NOT
knowingly collect personally identifiable information from children under the
age of thirteen. Children under the age of thirteen may not submit any
personally identifiable information to Springboard.
If you do
not agree to these terms, please do not access or use this site. Springboard
reserves the right to change the Online Privacy Policy from time to time at its
sole discretion. Your use of this site will be subject to the most current
version of the privacy policy at the time of such use. This privacy policy only
applies to online communications. Springboard reserves the right to implement
different policies regarding off-line communications.
Springboard is not responsible for the content or privacy practices of non-credit.org or non-bkhelp.org
Web Sites to which Springboard may link.
