HAFA Short Sale Guidelines and Assistance for Realtors

A couple that is talking to a realtor as they are in the process of buying a home.

HAFA Short Sale Guidelines and Assistance for Realtors

The Home Affordable Foreclosure Alternatives (HAFA) program was created in 2010 to offer homeowners a structured way to avoid foreclosure when keeping their home was no longer an option. Though the program officially expired in December 2016, understanding its legacy remains valuable for real estate professionals and borrowers navigating distressed property sales.

HAFA was part of the broader Making Home Affordable program and acted as a safety net for homeowners who did not qualify for or were unsuccessful in a Home Affordable Modification Program (HAMP) trial. HAFA provided a streamlined way to pursue a short sale or a deed in lieu of foreclosure, while offering benefits to borrowers, servicers, and real estate agents alike.

Let’s break down the process, eligibility criteria, and lasting implications of the HAFA program so real estate professionals can help clients navigate similar options still available through loan servicers or nonprofit housing counselors.

Deed in Lieu of Foreclosure

A deed in lieu of foreclosure is one of the foreclosure alternatives that HAFA made easier for struggling homeowners. Instead of going through a full foreclosure process, the borrower voluntarily transferred ownership of their property back to the lender.

Under HAFA, a deed in lieu offered significant advantages:

  • Homeowners avoided the long-term credit damage of a foreclosure proceeding.
  • The lender accepted the property as full satisfaction of the loan.
  • Borrowers received $3,000 in relocation assistance.

Though HAFA is no longer active, many lenders still accept a deed in lieu under current guidelines. A deed in lieu may still be a viable option, especially when the short sale process fails or the home doesn’t sell.

Loan Modification: First Stop Before HAFA

HAFA was never meant to be the first option for distressed borrowers. To even qualify for HAFA, the borrower first had to be evaluated for HAMP, which was a loan modification program designed to help homeowners keep their homes by reducing monthly mortgage payments.

A loan modification typically involved:

  • Reducing interest rates
  • Extending the loan term
  • Possibly reducing principal

Only after the borrower had been denied a HAMP modification—either by failing to qualify, defaulting during the trial, or requesting a short sale directly—could they be evaluated for HAFA options.

Foreclosure Process: What HAFA Tried to Prevent

The foreclosure process can be long, stressful, and financially damaging. HAFA offered a structured alternative that kept homeowners out of the court system and avoided eviction. In a traditional foreclosure, homeowners often face legal action, credit damage, and the eventual forced sale of their home.

With HAFA:

  • Homeowners received clear timelines to make decisions and respond to offers.
  • The servicer and borrower worked cooperatively toward either a short sale or a deed in lieu.
  • Liability for the unpaid loan balance was waived, protecting the borrower.

Real Estate Professional: Preserving Commission and Access

The HAFA program was also designed to support the role of the real estate professional in the short sale process. HAFA ensured that servicers could not require a reduction in the real estate commission stated in the listing agreement—up to 6% was protected.

Realtors played a vital role in:

  • Listing the property
  • Coordinating showings
  • Negotiating offers
  • Communicating with lenders and servicers

Even today, the involvement of a knowledgeable real estate agent can be the difference between a successful short sale and a foreclosure.

A small house with a "Short Sale" sign, illustrating HAFA guidelines with realtors' assistance.

Short Sale: A Viable Exit Strategy

The core of the HAFA program was its support for the short sale as a way for struggling homeowners to exit their mortgage without facing foreclosure. In a short sale, the lender agrees to accept less than the full amount owed on the mortgage when the home is sold.

HAFA made short sales more predictable and borrower-friendly by:

  • Setting clear timeframes for responses from servicers
  • Waiving deficiency balances
  • Providing relocation assistance
  • Standardizing forms like the Request for Approval of Short Sale (RASS)

Real estate agents working with short sale properties benefited from clearer expectations and faster approvals.

Real Estate Agent Resources: RAPID® Assistance

Credit.org supported real estate professionals through its unique RAPID® (Realtor Appointment Processing In Demand) program. This offered streamlined HAFA counseling for homeowners, making it easier for real estate agents to connect clients with certified HUD counselors.

Through this process:

  • Homeowners received a priority appointment within 24 hours.
  • A counselor determined HAFA eligibility.
  • Servicers were looped in through a conference call.
  • Electronic submission of documentation ensured speed and accuracy.
  • Homeowners were provided with a direct contact at the mortgage servicer.

While HAFA is no longer active, counselors who provided RAPID® counseling continue to help homeowners navigate alternatives like a short sale or deed in lieu.

Fannie Mae and Freddie Mac: Program Limitations

It’s important to note that HAFA was not available for every type of mortgage. Loans owned or guaranteed by Fannie Mae or Freddie Mac had their own foreclosure alternative programs, which closely mirrored HAFA but operated separately.

Borrowers had to check whether their mortgage was owned by Fannie Mae using the loan lookup tool. This determined their eligibility and the path forward.

Deed in Lieu: A Last Resort, But a Fresh Start

Returning to the idea of the deed in lieu, it was seen as a backup if a short sale couldn’t be completed. HAFA made this process simpler by:

  • Removing the threat of future collections
  • Protecting credit scores more than foreclosure
  • Providing a controlled transition out of homeownership

Even in today’s market, some lenders still offer this agreement under different terms, particularly if the home is underwater and a buyer can’t be found.

Avoid Foreclosure: Why Early Action Matters

When a homeowner begins to fall behind on mortgage payments, avoiding foreclosure becomes a top priority. The earlier action is taken, the more options are available. Programs like HAFA were designed to step in before the foreclosure process began or reached a point of no return.

Homeowners often fear communication with their lender, but staying silent only narrows their choices. A missed payment can quickly lead to default, and after a few months of delinquency, the lender may begin foreclosure proceedings.

To avoid foreclosure, it’s essential to:

  • Contact the mortgage servicer immediately
  • Seek housing counseling from a HUD-approved nonprofit
  • Explore forbearance agreements, loan modifications, and short sale opportunities

The HAFA program once guaranteed that homeowners would be evaluated for short sale or deed in lieu options within 30 days of failing HAMP. While this specific rule no longer applies, many servicers still follow similar review processes under their current guidelines.

Lieu Agreement: Understanding the Trade-Off

A “lieu agreement” refers to the formal deed in lieu arrangement between the borrower and the lender. Under HAFA, this was a streamlined alternative to the traditional foreclosure process. The agreement stated that the homeowner would transfer ownership of the home to the lender voluntarily, and in return, the lender would release the homeowner from further obligation on the mortgage debt.

Benefits of a HAFA deed in lieu agreement included:

  • Full release from liability
  • No deficiency judgment
  • $3,000 in relocation assistance
  • No promissory notes or cash contributions

This was a big win for homeowners who were underwater and couldn’t sell the home through a short sale. While modern deed in lieu agreements may have different terms, the HAFA model remains a reference point for fair treatment and financial clarity.

Homeowner Owes: How HAFA Helped With Debt Relief

One of the most important aspects of HAFA was how it addressed the issue of lingering debt. In a typical short sale or foreclosure, the homeowner may still owe the remaining loan balance after the home is sold. This is known as a deficiency balance.

HAFA eliminated this risk. When a short sale or deed in lieu was completed under HAFA:

  • The homeowner was fully released from any remaining balance
  • Subordinate lien holders were offered up to $6,000 from short sale proceeds (funded in part by the government)
  • The servicer and investor received financial incentives to accept these terms

For many borrowers, this meant true closure on a distressed property—no lawsuits, no collections, and no further financial obligations tied to the mortgage.

Short Sale Home: Preparing for the Market

Selling a home by short sale requires careful planning and professional support. Real estate agents working on these transactions must manage expectations, work closely with servicers, and help sellers gather required documentation. Although HAFA set a high bar for organization and response times, many of these practices still apply.

Steps to list and sell a short sale:

  • Confirm the homeowner’s financial hardship and gather proof of income
  • Provide a hardship letter explaining the situation
  • Submit the lender’s short sale package, including financials and a listing agreement
  • Obtain a short sale approval letter after receiving an offer

Real estate professionals also needed to understand HAFA-specific forms like the RASS and the Alternative RASS. These tools simplified the approval process and ensured consistent treatment across cases.

Deed in Lieu of Foreclosure: An Important Distinction

The phrase “lieu of foreclosure” is shorthand for the deed in lieu agreement. However, it’s important to distinguish this from foreclosure itself. In a foreclosure, the lender forcibly repossesses the home through legal proceedings. This often results in:

  • Damaged credit scores for the borrower
  • Public records that can affect future housing
  • Eviction from the property
  • Higher financial costs for the lender

A deed in lieu of foreclosure, by contrast:

  • Is voluntary
  • Does not involve a court judgment
  • Ends the mortgage debt cleanly
  • Often allows the borrower more dignity and control

While the HAFA version of this process is no longer available, many lenders still consider the deed in lieu of foreclosure alternative, particularly when short sale efforts have failed.

A Legacy That Still Informs Today’s Practices

Even though HAFA officially ended in 2016, its framework and borrower protections live on in the policies of many mortgage servicers and government-backed programs. The lessons learned from HAFA—especially around communication, standardized documentation, and borrower protections—help shape how short sales and deed in lieu agreements are handled today.

Realtors, housing counselors, and homeowners can still benefit from:

  • Working with nonprofit organizations like Credit.org for guidance
  • Exploring options available through the Consumer Financial Protection Bureau
  • Using tools like the Fannie Mae Loan Lookup to verify mortgage ownership
  • Asking servicers about current short sale or deed in lieu programs modeled after HAFA

Another option: Cash for Keys: What is it?

Final Thoughts for Real Estate Professionals

As a real estate professional, your role in helping homeowners avoid foreclosure cannot be overstated. Even though the HAFA program has ended, your ability to connect clients with foreclosure alternatives, guide them through short sales, or advise them about deed in lieu agreements remains critical.

By continuing to:

  • Partner with HUD-approved housing counselors
  • Stay current on lender-specific short sale policies
  • Advocate for fair treatment and clear communication
  • Learning about Short Sales & Foreclosures from industry resources

…you can make a real difference for clients facing financial hardship and guide them to the best possible outcome—even after the end of HAFA.

For any nonprofit housing counseling needs, Credit.org has certified counselors standing by.

Jeff Michael
Article written by
Jeff Michael is the author of More Than Money, a debtor education guide for pre-bankruptcy debtor education, and Repair Your Credit and Knock Out Your Debt from McGraw-Hill books. He was a contributor to Tips from The Top: Targeted Advice from America’s Top Money Minds. He lives in Overland Park, Kansas.
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