Wells Fargo previously offered personal lines of credit to customers as a flexible borrowing option. A personal line of credit works like a credit card: you get access to a certain amount of funds, and you only pay interest on what you borrow. These revolving accounts allowed borrowers to access funds for large purchases, unexpected expenses, or even debt consolidation.
A line of credit is a type of revolving credit account. Instead of receiving a lump sum like a personal loan, a borrower is approved for a set credit limit and can draw from it as needed. Once the funds are repaid, they become available again. This kind of credit is commonly used for home renovations, emergency costs, or to help manage cash flow between paychecks.
In 2021, Wells Fargo announced plans to close existing personal lines of credit. Many account holders received notice that their accounts would be shut down, which created confusion and concern. These closures meant that customers would lose access to available funds and could potentially see their credit scores affected.
Due to public backlash and attention from federal regulators, Wells Fargo reversed course. However, not all accounts were saved. In some cases, lines of credit were still closed, especially those that had been inactive or carried low usage rates.
Read more from Forbes about the Wells Fargo personal lines of credit situation
Wells Fargo stated that these accounts no longer served their strategic goals and were being phased out. They claimed that the change would help simplify product offerings. Some customers received notice due to inactivity or because their accounts no longer met certain income or usage requirements. Others may have had their credit score reevaluated and were no longer eligible.
When a credit account is closed, your overall available credit is reduced. This can increase your credit utilization ratio, which in turn can lower your credit score. If you had a long-standing Wells Fargo personal line of credit, its closure might shorten your average credit history length, another factor used in credit scoring.
Learn how to manage your credit score effectively
Losing a personal line of credit could negatively affect your credit score in several ways:
If your Wells Fargo personal lines were your only revolving credit account besides credit cards, your credit profile may have taken a hit.
If your score falls after a credit closure, consider the following:
You can get free credit reports at AnnualCreditReport.com from all three major credit bureaus.
.webp)
If you were using your personal line of credit for automatic payments or had an ongoing balance with a monthly payment, Wells Fargo’s closure notice should have included options to continue paying down your balance. These accounts would no longer be available for borrowing, but you would still need to make regular payments until the balance is paid in full.
Be sure to check your statements for payment due dates, interest rate changes, or repayment plan updates. Missing a payment can lead to late fees and further harm your credit score.
Personal lines of credit often carried lower interest rates than credit cards. If you relied on these accounts to borrow money affordably, you may now face higher interest charges from other forms of credit. Avoid high-interest debt if possible and explore alternatives such as nonprofit credit counseling for advice.
Check out Credit.org’s debt management programs
If your line of credit was helping you consolidate debt, its closure may have disrupted your payoff strategy. A debt consolidation loan may be an alternative, but these loans are typically fixed and not revolving. Make sure you understand the terms, including fees and interest rates, before signing anything.
Some financial institutions still offer personal lines of credit, but terms and availability vary. Consider comparing:
Be cautious of offers that seem too good to be true. Many online offers are scams or come from predatory lenders.
If your line of credit was linked to your checking account for overdraft protection, its closure could leave you vulnerable to overdraft fees. Review your bank account settings and consider setting up new overdraft protection using a savings account or low-limit credit card.
Learn more about avoiding overdraft fees
The decision by Wells Fargo affected a wide range of customers. Although the bank claimed this was a business simplification, critics argue that it left consumers without notice or a chance to appeal. Regulators and news outlets reported on the impact, which may have influenced the bank’s partial reversal.
See the full CNET coverage on Wells Fargo’s reversal
Whether your account was closed or remains open, it is important to:
If you’re unsure how to move forward, nonprofit credit counseling is a free way to get expert guidance.
When any lender closes a credit account, federal law requires that they provide written notice. You should also receive details about repayment and final balances. If you did not receive this, contact the lender directly.
With personal lines no longer available through Wells Fargo, consumers can consider other ways to access funds:
Always compare your options and understand all terms before borrowing money.
For many borrowers, a personal line of credit offered by Wells Fargo was more than just a convenient way to borrow money. It was a flexible credit account that provided access to funds ranging from $3,000 to $100,000. These accounts were often subject to change, depending on usage, income, and overall credit profile. If your account was affected by these changes, you may have received a notice explaining the bank’s decision.
When reviewing your credit history and report, tools like monthly payment calculators or debt management guidance can help you decide your next step. Whether you’re trying to avoid late fees, rebuild your credit score, or understand how credit closures affect your finances, it’s important to stay informed.
A line of credit can impact your credit in many ways, especially when it comes to automatic payments, total available credit, and account closures. Losing access to a personal credit account could lead to higher utilization rates or the need to accept new, less favorable terms elsewhere.
If you’re unsure how to proceed, contact a certified counselor or explore the services offered by Credit.org to get the help you need.
Credit.org offers trusted resources to help consumers take control of their finances. Whether you need credit counseling, debt consolidation advice, or help dealing with credit account closures, we are here to help. Our services are free, confidential, and available nationwide.
Talk to a certified counselor today through Credit.org's credit counseling services.
