Nonprofit

Credit Counseling

Free

Take control of your credit and finances with credit counseling

A certified counselor will walk through your credit, income, expenses, and debt so you know exactly where you stand instead of guessing. That's what consumer credit counseling looks like at Credit.org, a HUD-approved, nonprofit credit counseling agency: one session where we go through the numbers together, build a budget you can actually stick to, and map out next steps based on your goals. Whether you're behind on credit card debt or just want a clearer handle on your finances, the session works the same way, honest and specific to your situation.

HUD-Approved Housing Counseling Agency

NFCC Member

501(c)(3) Nonprofit

Infographic showing consumer credit counseling to reduce debt, improve credit, and build financial stability
Why act now

Consumer Credit Counseling Can Help You Achieve Creditworthiness

  • Illustration of a credit report being reviewed to improve financial health.

    Regain Control, Eliminate Debt

    Our certified credit counselors will review your debts, income, expenses, and financial goals, then explain the options that may be available to you. Depending on your situation, those options could include a self-directed repayment strategy, referrals to additional resources, or a Debt Management Plan.
  • Illustration of a credit improvement plan with a checklist and financial documents.

    Make Progress, Boost Credit

    Your credit score affects your interest rates, loan options, and financial opportunities. Your counselor will walk through your credit report line by line and show you what's actually dragging your score down, whether that's a high credit card balance (amounts owed make up 30% of your FICO score) or a late payment (worth 35%), then build a step-by-step plan around it.
  • Illustration of improving credit and building financial confidence.

    Gain Confidence, Master Credit

    You'll leave the session knowing which accounts to pay down first, which habits are actually hurting your credit, and what your credit should look like a year from now if you stick to the plan.
Your journey

Step-by-Step

Credit Counseling Process

  • Step 01

    Share Financial Goals and Concerns

    Share your financial goals, debt concerns, and questions so we can create a personalized plan tailored to your needs.
  • Step 02

    Review Income, Expenses, and Debts

    Together, we'll review your income, monthly expenses, debts, and overall financial situation to identify opportunities to improve your financial health.
  • Step 03

    Create a Personalized Action Plan

    Your certified credit counselor will review available options and build a personalized action plan based on your financial goals and circumstances. If a Debt Management Plan, sometimes called a debt management program, fits your situation, your counselor will walk through how it works: the benefits, the costs, and what you'd need to qualify.
  • Step 04

    Receive Support, Tools, and Education to Stay on Track

    Get ongoing tools, resources, and counselor support to build healthy financial habits and stay on track after paying off debt.
  • Start Your Credit Counseling Journey

    Get personalized guidance to reduce debt and build a stronger financial future.

100% Free

No Obligation

No Pressure

Tools & resources

Credit Tools Made

to Help You

Access free guides, calculators, courses, and educational resources designed to help you understand your credit, manage debt, and make informed financial decisions.

Credit Payoff Calculator

See how fast you can eliminate credit card debt and free up cash.
Access

Credit Report & Scores

Understand your credit report, credit scores, and the factors that may affect them.
In Session

Understand Your Credit Report

Learn how to read your credit report, recognize important account information, and identify potential errors.
In Session

Credit Blogs

Expert articles on credit reports, scores, and building strategies.
Read
Ready to Take Control of Your Credit?

Use our credit tools and resources, or speak with a certified counselor for personalized guidance.

Financial tools

Explore reverse mortgage estimates with guidance

Use our educational calculator to better understand how home value, available equity, interest rates, and loan costs may affect a reverse mortgage estimate. These numbers are examples only and should be reviewed with a certified housing counselor.

  • Smart Retirement Planning

    See how a reverse mortgage could impact your long-term financial security and provide extra cash flow when you need it most.
  • Clear Financial Insights

    Understand how much equity you can access and how it could supplement your retirement income.
  • Personalized Loan Estimates

    Get a tailored breakdown of potential loan amounts, interest rates, and repayment scenarios based on your home's value.
Explore Educational Calculator

Always Free

No Obligation

Confidential

For Educational Guidance

  • Estimated Home Value

    Based on market data
$425,000
Sample estimate - actual values vary

Estimated Available Equity

~$210,000

Estimated Monthly Payment Option

~$1,050

Interest Rate Range

6.5% - 7.2%
These are sample estimates for illustration only. Speak with a certified counselor for accurate figures based on your situation.
Want personalized guidance?

Speak with a certified housing counselor to review your situation, questions, and next steps.

Common questions

Credit Counseling FAQs

Common questions about credit counseling.
How long does it take to build credit?

Building credit is a gradual process. The time it takes to build or rebuild credit varies based on your credit history, balances, payment activity, and other factors.

Will checking my credit hurt my score?

No. Checking your own credit report is a soft inquiry, and soft inquiries never affect your score. Hard inquiries, the kind lenders run when you apply for new credit, can ding your score a few points temporarily. Checking your own report, on the other hand, costs you nothing, no matter how often you do it.

Can I build credit if I have no credit history?

Yes. We work with clients who have no credit history at all, walking through options like secured credit cards, becoming an authorized user on someone else's account, or a credit-builder loan, then help you figure out which one actually fits your situation instead of trying all three at once.

Is Credit.org credit counseling really free?

Yes. As one of the nation's HUD-approved, NFCC-member credit counseling organizations, we don't charge for the first session, period. There's no cost to speak with a certified counselor, review your credit report, and walk away with an actual plan, and no obligation to enroll in anything afterward.

What steps can help improve my credit?

The fastest wins usually come from paying down credit card balances to lower utilization, disputing report errors, and ensuring all payments are on time. Your counselor will prioritize the actions with the biggest immediate impact for your specific situation.

Can you help me after bankruptcy or foreclosure?

Yes, though it takes time. Most people see their score move within a year or two of consistent on-time payments. Your counselor will build a plan around what actually happened, bankruptcy and foreclosure affect your credit differently, and help you re-establish a positive payment history from there.

What's the Difference Between a Debt Management Plan and Debt Settlement?

A Debt Management Plan (DMP) through a nonprofit credit counseling agency pays your debt in full, usually at a reduced interest rate your counselor negotiates with your creditors, through one consolidated monthly payment. Debt settlement, often sold by for-profit debt settlement companies, is a different kind of debt relief: it negotiates to pay less than you owe, but it usually requires you to stop paying your creditors first, which can hurt your credit score and invite collection calls or lawsuits while you save up the settlement amount. A DMP tends to be steadier and less damaging to your credit. Debt settlement can be faster if it works, but it doesn't always work, and the risk sits with you in the meantime.

Is Credit Counseling the Same as Credit Repair?

No, and the difference matters. Credit repair companies focus on disputing items on your credit report, which can help if something is genuinely inaccurate, but they can't legally remove accurate negative information no matter what they promise. Credit counseling, sometimes called debt counseling when the focus is your debt specifically, looks at the whole picture: your income, your debt, your spending, and builds a plan to fix what's actually driving your score down, whether that's high balances, missed payments, or both. If your credit report has real errors, we'll help you dispute them. If it doesn't, we'll help you fix what's real instead of paying someone to chase what isn't there.

Still have questions?

Still have questions about our credit counseling service?
Speak with a certified counselor for personalized guidance.
Take the next step

Ready to build

stronger credit?

Speak with a certified counselor for personalized credit building guidance. No judgment — just practical help from a nonprofit you can trust.

Private & Confidential

Educational Guidance

HUD-Approved Agency

No Sales Pressure

50,000+
People helped yearly
Trusted guidance from certified counselors
50+
Years of experience
Helping people make confident, informed decisions
4.9/5
Client satisfaction
Based on thousands of counseling sessions