Get to Know Us More and Why We Do What We Do

Established in 1974, Credit.org is a national nonprofit financial wellness organization, recognized as one of the earliest U.S. Department of Housing and Urban Development (HUD) approved nonprofit and consumer credit counseling services (CCCS) agencies nationwide. Our HUD-approved housing counseling programs have consistently improved housing outcomes for first-time homebuyers, homeowners, renters, and those overcoming homelessness. 
Magnifying glass placed over colorful financial reports, symbolizing analysis, review, and attention to detail.Magnifying glass placed over colorful financial reports, symbolizing analysis, review, and attention to detail.

Mission Statement

We empower individuals and communities to achieve a brighter financial future through trusted counseling and education, turning goals into action. Click to reveal details about our core values.

01

Our Goals

We live by C.I.R.C.L.E - guiding how we serve, support, and grow together.

Compassion: We meet people where they are with empathy and respect, recognizing that money challenges and goals are personal.
Integrity: We do the right thing - honest, transparent, and accountable in every interaction and decision.
Resilience: We face change and challenge with steady focus, adapt quickly, and keep moving forward to deliver results.
Collaboration: We work as one team across roles and partners, sharing knowledge and aligning to expand our impact.
Lift Each Other Up: We lead with encouragement - supporting, coaching, and celebrating each other so everyone can do their best work.
Excellence: We hold a high bar for quality and reliability, delivering consistent, accurate, trusted services that make a lasting difference.

02

Our Purpose

We're on a mission to provide consumers with the financial education and debt relief options needed to ensure they are on the right path to financial freedom. Our goal is to provide the financial tools, one step at a time, for our clients to achieve immediate solutions to their debt problems. Our financial education and counseling programs are tailored to meet the unique needs of each individual in achieving sustainable housing security, promoting intergenerational wealth, preventing eviction, navigating mortgage default/foreclosure challenges, managing debt including student loans, rebuilding credit, and mastering budgeting and money management skills.

03

Code of Ethics

Credit.org is dedicated to providing confidential and professional counseling to aid and rehabilitate financially distressed families and individuals regardless of race, color, national origin, religion, familial or marital status, age, sex, receipt of public assistance, good faith exercise of any rights under the Consumer Credit Protection Act or disability (as the same is defined in The Americans With Disabilities Act of 1990, 42 USC § 12101-13 and any regulation promulgated thereunder) or any other unlawful basis.

04

Our Vision

To bridge the financial health gap by expanding access to education, counseling, and partnerships that guide individuals and families toward stability to build strong, thriving communities.

Credit.org's 50th Year Celebration Video

Credit.org's 50th year celebration video

Client Bill of Rights

We serve all members of the community. We do not engage in the practice of discrimination in the selection and participation of clients in our programs or services with respect to race, color, national origin, religion, familial or marital status, age, sex, receipt of public assistance, good faith exercise of any rights under the Consumer Credit Protection Act or disability (as the same is defined in The Americans With Disabilities Act of 1990, 42 USC § 12101-13 and any regulation promulgated thereunder) or any other unlawful basis.

Services will not be denied for any reason, including the need for counseling without a debt management plan, unemployment, self-employment, or types of debt.