Our Mission

Our people improve the lives and financial well-being of individuals and families by providing access to quality financial education, counseling, assistance, and affordable housing.

Our Values

Our Vision

Impact more lives than anyone in the field.

Our Goals

The goal of credit.org is to provide a comprehensive online hub of personal finance education and learning resources that guide consumers in improving their personal finances. Our mission is to provide financial education to members of the general public and families and individuals in need. Financial education is the core focus of our organization and credit.org offers confidential and professional credit counseling, debt management services, bankruptcy education and housing counseling as well as online personal finance education and in-person seminars.

Personal Finance Coaching

Credit.org conducts MOVE (Move Outreach Valuable Education) seminars and workshops throughout Southern California, and supports distance learning via our on-line learning program, called the FIT Academy. Contributors to the FIT Academy curriculum are all credit counselors and committed to your success. The FIT Academy’s curriculum is designed to help you PEDAL through a series of financial goals: Preparation, Education, Debt Management, Accumulation, and Lifelong Goals.

Code of Ethics

Credit.org is dedicated to providing confidential and professional counseling to aid and rehabilitate financially distressed families and individuals regardless of race, color, national origin, religion, familial or marital status, age, sex, sexual orientation, gender identity, receipt of public assistance, good faith exercise of any rights under the Consumer Credit Protection Act or disability (as the same is defined in The Americans With Disabilities Act of 1990, 42 USC § 12101-13 and any regulation promulgated thereunder) or any other unlawful basis.

Client Bill of Rights

We pledge that our clients have the right to:

  • Prompt counseling services for managing their money based on their financial situation
  • Treatment with dignity and respect in confidential professional counseling sessions
  • A comprehensive assessment of their financial situation including an appropriate action plan
  • Express their dissatisfaction through a complaint resolution process
  • Discontinue their relationship with our agency at any time

We serve all members of the community. We do not engage in the practice of discrimination in the selection and participation of clients in our programs or services with respect to race, color, national origin, religion, familial or marital status, age, sex, sexual orientation, gender identity, receipt of public assistance, good faith exercise of any rights under the Consumer Credit Protection Act or disability (as the same is defined in The Americans With Disabilities Act of 1990, 42 USC § 12101-13 and any regulation promulgated thereunder) or any other unlawful basis.

Services will not be denied for any reason including the need for counseling without a debt management plan, unemployment, self-employment or types of debt.

Annual Reports

To access credit.org’s annual reports click here.

Our Credentials

In this day and age, it is difficult to know whom to trust. That is why we wear our “badges” proudly on our site. It is these badges along with our more than 40 years of experience that reassure you that you have found the right agency for assistance. Take a look at what these badges mean and what they should mean to you.

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Accredited by the Better Business Bureau (BBB)

Since 1983, we have maintained our rating with the Better Business Bureau and take it seriously.

HUD-Approved Housing Counseling Agency

We are a HUD-approved housing counseling agency. To maintain this certification, we keep meticulous records and undergo regular audits.

Consumer Credit Counseling Service Agency

Credit.org was founded in 1974 as Consumer Credit Counseling Service of the Inland Empire (CCCS-IE). As we expanded our geographic borders beyond the Inland Empire we changed our name to credit.org to distinguish ourselves from other CCCS agencies.

Accredited by the Council on Accreditation

Credit.org undergoes an extensive review process by an independent review group to make sure we provide the best possible nonprofit services to the community.

Member of NFCC

The National Foundation for Credit Counseling promotes the national agenda for financially responsible behavior, financial educations, and consumer credit counseling services.

Headquarters

Our office is located at: 1450 Iowa Avenue, Suite 200, Riverside, CA 92507. View Map. You may contact us by calling 1 (800) 431-8157.

Do You Have Too Much Credit Card Debt?

Contact us for a free credit counseling session to determine if you qualify for a debt management plan.

Call Us: 1(800) 431-8157

Credit.org is committed to protecting our clients’ personal information. Learn more in our privacy policy.