El camino del comprador de vivienda hacia el éxito

¡Dedicados a entregarle el sueño de ser propietario de una vivienda!

We've built something new,  a proactive education experience that reaches consumers before they ever shop for a loan.

Through the Reverse Mortgage Academy, we deliver clarity, confidence, and trust before a loan officer ever picks up the phone.
Smiling senior woman wearing headphones, engaged in reverse mortgage education, learning online with a laptop and notebook.Magnifying glass placed over colorful financial reports, symbolizing analysis, review, and attention to detail.

Let's Start a Conversation

If you're thinking differently about how we engage and educate older homeowners. Complete the form to connect with ourVP of Technology and Product Development Heather Shanahan.

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Infographic explaining the RMA solution

Old Process

New Process
Model 1
(Pre - Sales)

New Process
Model 2
(Post - Sales)

Infographic illustrating the five steps in the RMA process, from homeownership to final conversion, highlighting the 2% industry-wide conversion rate.

Let's Start a Conversation

If you're thinking differently about how we engage and educate older homeowners. Let's connect.

Heather Shanahan

VP of Technology & Product Development | Credit.org

heather.shanahan@credit.org

951-779-7750

Person using a tablet to analyze process improvement with icons for growth, learning, and team management, with a focus on reverse mortgage education.Magnifying glass placed over colorful financial reports, symbolizing analysis, review, and attention to detail.

The Reverse Mortgage Industry Has a Lead Problem

Most lenders chase quantity over quality: pushing ads, buying cold leads, and relying on volume over clarity.
That approach might work for car loans or cell phone plans, products everyone needs, where the decision is quick, the risk is low, and switching is easy.

But reverse mortgages are different. It’s tied to someone’s biggest asset, their home, and their future security. If quantity worked in this space, the industry wouldn’t still be converting at just 2%.